Privacy Policy

 

At Sapeda Skincare, we value integrity and treat your data with the utmost care and respect. Our systems are designed so that your details are only visible to the parties involved in your order and are used only when necessary for the proper processing of your order. Sapeda Skincare never gives, sells, or lends addresses to third parties. Below are further details regarding our privacy policy and security.

1. Applicable Regulatory Regime

This privacy policy is governed by the laws and regulations of the European Union, including the General Data Protection Regulation (GDPR). We are committed to complying with all applicable data protection laws and ensuring the privacy of our users.

2. Security:

Sapeda Skincare takes extensive measures to secure your personal data. Technically, we ensure that our systems are up-to-date and properly secured, and we use certificates to encrypt data traffic between your computer and Sapeda Skincare. We regularly have our systems tested by external experts. Internally, your data is only viewed by persons responsible for the correct processing of your order.

3. Collected (Personal) Data:

By using or registering for Sapeda Skincare’s services, we require certain information from you. We use this information to process your order and to keep you informed about the progress of your order.

4. Registration at Sapeda Skincare Online:

If you place an order, your name and address, telephone number, email address, and payment details are required to fulfill the order and keep you informed of its progress. By creating an account with us, you do not have to re-enter these details with every order, making shopping online at Sapeda Skincare easy, fast, and secure. For your convenience, we may store personal data and order details with your permission. This data is used internally to optimize our website and product range, and it is deleted after one year.

5. Newsletter:

If you sign up for our newsletter, we will use your email address to share updates about our collection, developments in our range of services, and special events. If you no longer wish to receive our newsletter, you can easily unsubscribe using the link at the bottom of the email or in your personal Sapeda Skincare account. The newsletter is sent via email once or twice a week, featuring new launches, expert tips, and information about promotions.

6. Reviews:

To write a review, it is necessary to log into the website with your personal details. When submitting a review, you can choose to use your real name or a nickname. You can only write reviews about products you have purchased.

7. Changing Personal Information:

You can view and change your personal information by logging into your account. Alternatively, you can also do this by emailing us at Info@sapedaskincare.com or using the contact form on our website.

8. Cookies:

Sapeda Skincare uses cookies to recognize you on future visits. Cookies are small files containing information stored on your computer by your browser. They provide information about the usage of our services, allowing us to optimize and improve them. Cookies give us insight into your behavior on our website without capturing personal data. You can adjust your browser settings to prevent cookies while visiting our website. However, cookies are necessary for placing an order.

9. Safety:

Thank you for trusting Sapeda Skincare for your online skincare purchases. We offer a secure environment for shopping and payment.

10. Your Rights

• • Right to be informed: You have the right to understand how we handle your personal data and what rights you can exercise regarding that information. This privacy policy provides detailed information on which data we collect and how we handle it.
  • Right of access: You have the right to access the data we hold about you at any time.
  • Right to rectification: You have the right to correct any inaccurate personal data and to complete incomplete data at any time.
  • Right to object: You have the right to object to the processing of your data, especially if you disagree with how we use your personal data for direct marketing.
  • Right to restrict processing: You can request a limitation on the processing of your information, allowing us to save your information but not use it in certain circumstances.
  • Right to erasure (right to be forgotten): You have the right to request the removal of your information. When you file a request, we will remove all related information, except for what we are obligated to keep by law.
  • Right to file a complaint: You have the right to file a complaint regarding how we handle your personal information. You can file a complaint via our customer service, but you also have the right to take your complaint to the Data Protection Authority directly.

11. Contact information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at Info@sapedaskincare.com.